Where can I update my personal information (e.g., home address, e-mail or change my password)?
Log into MyChart and from the left menu, go to the Preferences section and select …
Can you send me a new activation code as I have lost it, let it expire or did not receive it?
Contact us at mychart@bmctotalcare.com and after we verify your information, a new code will be …
I forgot my password. What should I do?
You may contact our MyChart Patient Support Line at 1-541-382-2811 to request a new, secure …
Can my spouse and I share one MyChart account?
No, due to the sensitive nature of medical information, each adult must sign and submit …
Can I ask questions regarding a family member from my MyChart account?
MyChart offers direct access to your personal health record and communicating about another individual’s information …
Can I view a family member’s health record in MyChart?
Yes you can. This is called Proxy access and allows a parent (or guardian) to …
If I send a message to my doctor or nurse, when can I expect a reply?
Responses to any communication received through Summit Health MyChart, including prescription refills, will be addressed …
If some of my health information on MyChart is not correct, what should I do?
Your MyChart information comes directly from your electronic medical record at your doctor’s office. Ask …
Why are certain test results not shared electronically via MyChart?
Your provider is able to determine which types of test results are able to be …
When can I see my test results in MyChart?
Test results are released to a patient’s Summit Health MyChart account after their provider has …